We are a family business, locally owned since 2003. We care about and value our customers and strive to always give exceptional service. We are a small business and are unique in the fact that we develop lasting relationships with our customers, keeping them happy so we remain their pest control company for life!
We have a company saying – “What matters most to you, matters to us!” We listen to our customers. We work with you to develop a customized service that will meet your needs. Whether if be maintenance or emergency, our trained team will identify any existing or potential problems in and around your home or business, then provide you with a detailed, customized plan to correct those problems.
Each technician on our staff has extensive training that goes beyond the state examining process. Our technicians are fully licensed and thoroughly skilled in insect and rodent control. But we don’t stop there. All of our team members – from owners to technicians are continually trained on the latest techniques and treatments, finding the most expert solutions and advice to pass along to our customers. One of our owners is the Eastern Washington Educational Co-Chair of the State’s Pest Control Association and teaches continuing education classes on pest management.
IPM is a common sense approach to pest management. IPM utilizes all possible pest control techniques in managing existing and potential pest infestations. While pesticides are a necessary tool in the IPM Program, they take on a decreased role. The goals of our IPM Program are to:
The key to all successful pest control is proper sanitation and exclusion. Communication is another critical component for a successful IPM Program. We also constantly monitor our customers’ homes during service visits and alert them to conditions that could attract pests.
We have a 100% satisfaction guarantee. If you are not happy with our service or the results, we will come back to your home or business to determine what we must do to earn your approval. Some pest infestation treatments take time to work and we will explain what results you should expect to see and when. We strive for excellence in communication with you, to earn your trust and build a long-lasting relationship.
We have a warranty with our maintenance plans and provide a 100% satisfaction guarantee to all our customers. Should a problem arise between regular services, we’ll return, at your convenience, at no additional cost to you.